Better Treatment, Better Care (9)
Mejor tratamiento, mejor atención (9)
Un meilleur traitement, de meilleurs soins (9)
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the insurers are behaving appropriately the care is not being denied the people
las aseguradoras se están comportando adecuadamente no se les está negando la atención a las personas
the insurers are behaving appropriately the care is not being denied the people
are receiving the care they need and they are reporting to the public on how
are receiving the care they need and they are reporting to the public on how
this is going and ensuring that the cost structures and payment structures are
this is going and ensuring that the cost structures and payment structures are
being are being looked after and are monitoring and they're helping set pay
being are being looked after and are monitoring and they're helping set pay
schedules competitively with the insurers but still monitoring and then
schedules competitively with the insurers but still monitoring and then
when it comes to quality the federal government is ensuring or the state
when it comes to quality the federal government is ensuring or the state
governments are ensuring that the data is available not only to the public to
governments are ensuring that the data is available not only to the public to
look at based on state analyses but also available to private individuals who
mirada basada en análisis estatales, pero también disponible para particulares que
look at based on state analyses but also available to private individuals who
wish to go in and do their own analyses of hospital reporting so you now have a
wish to go in and do their own analyses of hospital reporting so you now have a
private individual able to go and download the information on a
private individual able to go and download t he information on a
respective basis you can then report and say this
respective basis you can then report and say this
hospital does better at these outcomes in that hospital and the state is also
hospital does better at these outcomes in that hospital and the state is also
reporting these outcomes so now the government is the monitor the overseer
reporting these outcomes so now the government is the monitor the overseer
they're the protector and they're the defender of the universality they are no
they're the protector and they're the defender of the universality they are no
longer the day-to-day provider of healthcare services which depoliticizes
longer the day-to-day provider of healthcare services which depoliticizes
healthcare decision-making increases the time horizon for healthcare
healthcare decision-making increases the time horizon for healthcare
decision-making and changes the way the healthcare system runs no longer will
decision-making and changes the way the healthcare system runs no longer will
you hear a politician say well next year's a re-election year i really don't
you hear a politician say well next year's a re-election year i really don't
want to do that now because i don't know what the outcome might be and it could
want to do that now because i don't know what the outcome might be and it could
go sideways it's not a hospital administrator who says i don't care when
go sideways it's not a hospital administrator who says i don't care when
the re-election year is i want a better hospital a year and a half from now
the re-election year is i want a better hospital a year and a half from now
let's start making that change let's get down that road and treat patients better
let's start making that change let's get down that road and treat patients better
because it'll attract more patients to my facility it'll increase my resources
because it'll attract more patients to my facility it'll increase my resources
and revenues and the government is making sure that that is all being done
and revenu es and the government is making sure that that is all being done
in an appropriate manner and that universality is protected it's about
in an appropriate manner and that universality is protected it's about
getting government right it's not about getting government out it's about
getting government right it's not about getting government out it's about
getting up getting government out of the things that they don't do well and we
getting up getting government out of the things that they don't do well and we
know from any number of studies that there are a number of things government
know from any number of studies that there are a number of things government
clearly doesn't do well but when it comes to overseeing and ensuring the
clearly doesn't do well but when it comes to overseeing and ensuring the
policy construct is correct that's the role of government and it's an important
policy construct is correct that's the role of government and it's an important
role so my takeaway from talking to you today
role so my takeaway from talking to you today
is that yes the canada health act has created these anomalies which has
is that yes the canada health act has created these anomalies which has
prevented the kind of innovation we're talking about
prevented the kind of innovation we're talking about
but there is enough room within the canada health act that we could change
but there is enough room within the canada health act that we could change
the most important thing which is activity-based funding and allowing for
the most important thing which is activity-based funding and allowing for
a greater diversity of delivery models and if you could do just those two
a greater diversity of delivery models and if you could do just those two
things you're already going to start seeing efficiencies that then creates
things you're already going to start seeing efficiencies that then creates
the argument for why you might want to try incremental different approaches as
the argument for why you might want to try incremental different approaches as
you go down that path there's no reason for anyone to get started there's no
you go down that path there's no reason for anyone to get started there's no
reason for political politicians to fear that if they don't do those two things
reason for political politicians to fear that if they don't do those two things
that somehow they're going to be punished by the federal government those
that somehow they're going to be punished by the federal government those
those could be done that's that's my takeaway have i got the right takeaway
those could be done that's that's my takeaway have i got the right takeaway
is there anything more am i being let am i being not ambitious enough is there
is there anything more am i being let am i being not ambitious enough is there
anything more that you would recommend from an incremental approach that you
anything more that you would recommend from an incremental approach that you
think could be done today no within the balance of the canada
think could be done today no within the balance of the canada
health act and and notwithstanding a couple of interpretation letters in
health act and and notwithstanding a couple of interpretation letters in
the 1990s and 2000 from federal health ministers that raised concern about
the 1990s and 2000 from federal health ministers that raised concern about
private clinics operating under the public scheme restricting reasonable
private clinics operating under the public scheme restricting reasonable
access there are letters of interpretation from the federal
access there are letters of interpretation from the federal
government on that but but all that aside within the canada
government on that but but all that aside within the canada
health fact the letter of the act there's nothing stopping anticipation
health fact the letter of the act there's nothing stopping anticipa tion
funding and there's there's really nothing in
funding and there's there's really nothing in
the letter of the act to say you can't have a broader diversity of providers
the letter of the act to say you can't have a broader diversity of providers
within the universal scheme in an activity-based funded model
within the universal scheme in an activity-based funded model
to to move us forward and that would have an incredible impact on the
to to move us forward and that would have an incredible impact on the
healthcare of the efficiency of hospital care on the throughput of patients
healthcare of the efficiency of hospital care on the throughput of patients
through the system we've seen it time and again
through the system we've seen it time and again
in european countries that have reformed how much of a difference this makes we
in european countries that have reformed how much of a difference this makes we
would have a better health care system as a result of reform there's a window
would have a better health care system as a result of reform there's a window
to go through there's certainly it increases complexity there's a lot of
to go through there's certainly it increases complexity there's a lot of
thinking to be done the canadian institute for health information has
thinking to be done the canadian institute for health information has
actually been doing a lot of this work in the background there's some very
actually been doing a lot of this work in the background there's some very
interesting stuff that has come out of them all the technical aspects of
interesting stuff that has come out of them all the technical aspects of
activity-based funding but it could be done
activity-based funding but it could be done
and it really should be done if if we're interested in the welfare of patients
and it really should be done if if we're interested in the welfare of patients
and in the efficiency and the cost efficiency we're handing over to
and in the efficiency and the cost efficienc y we're handing over to
taxpayers who are funding that care the only complexity i can see i'm trying to
taxpayers who are funding that care the only complexity i can see i'm trying to
think of this through a political lens of why they'd be reluctant to do it
think of this through a political lens of why they'd be reluctant to do it
is if your funding authority runs out of money because they've received a certain
is if your funding authority runs out of money because they've received a certain
allocation 20 billion dollars in the case of alberta and probably four times
allocation 20 billion dollars in the case of alberta and probably four times
that in the case of ontario what happens if you get to september and you've run
that in the case of ontario what happens if you get to september and you've run
out of your allocation for the amount you can spend on knee replacements or
out of your allocation for the amount you can spend on knee replacements or
hip replacements i mean does does that happen do you do you just say okay we
hip replacements i mean does does that happen do you do you just say okay we
reset next year or i think that's one of the issues around
reset next year or i think that's one of the issues around
rationing is everybody's afraid to like control glo go of control especially
rationing is everybody's afraid to like control glo go of control especially
since we have such long waiting lists and such pent-up demands heck we might
since we have such long waiting lists and such pent-up demands heck we might
end up seeing a doubling in the cost of the health care system how how do you
end up seeing a doubling in the cost of the health care system how how do you
how do you control that the overall amount that's spent
how do you control that the overall amount that's spent
uh there are any number of approaches the beauty of being canada i guess in a
uh there are any number of approaches the beauty of being canada i guess in a
way is that we're the last country to go
way is that we're the last country to go
down this road one of the very best countries going down this road other
down this road one of the very best countries going down this road other
countries have have as much as 30 or 40 years of experience
countries have have as much as 30 or 40 years of experience
in working with activity-based funding and how it works it's not the entire
in working with activity-based funding and how it works it's not the entire
system it's a portion of the system there has to be a global budget backbone
system it's a portion of the system there has to be a global budget backbone
for a number of things that occur that really don't make sense to
for a number of things that occur that really don't make sense to
activity-based fund but there's also a total amount of funding very much like
activity-based fund but there's also a total amount of funding very much like
physician services there are reductions in funding that can occur after a
physician services there are reductions in funding that can occur after a
certain amount of services is delivered we can have competition in fee setting
certain amount of services is delivered we can have competition in fee setting
which over time especially as private providers come in says the oecd will
which over time especially as private providers come in says the oecd will
actually reduce the amount that is paid per surgery which increases the number
actually reduce the amount that is paid per surgery which increases the number
of surgeries you provide for a given dollar amount so the outcome is not at
of surgeries you provide for a given dollar amount so the outcome is not at
all certain but what is reasonably clear is that we will get more services for
all certain but what is reasonably clear is that we will get more services for
the dollar and better services for the dollar that we are getting now and any
the dollar and better services for the dollar that we are getting now a nd any
number of policy approaches is available for government to employ to ensure that
number of policy approaches is available for government to employ to ensure that
when we hit those funding limits the limit of what has actually been
when we hit those funding limits the limit of what has actually been
allocated for health care we have a mechanism to discourage further activity
allocated for health care we have a mechanism to discourage further activity
or at least reduce the pace of further activity by reducing the additional
or at least reduce the pace of further activity by reducing the additional
payment that goes out it could be a 30 or 50 payment up to a next limit which
payment that goes out it could be a 30 or 50 payment up to a next limit which
is then a zero percent payment again to put some soft brakes on to the end of
is then a zero percent payment again to put some soft brakes on to the end of
that uh global budgets are no different though when the hospital runs out of
that uh global budgets are no different though when the hospital runs out of
budget it's run out of budget it has to go back to the government and ask for
budget it's run out of budget it has to go back to the government and ask for
more money or deficit fund knowing that's backed by the government which is
more money or deficit fund knowing that's backed by the government which is
one of the subject constraint problems that we have
one of the subject constraint problems that we have
but any number of policy approaches is available i think when we look at
but any number of policy approaches is available i think when we look at
simplicity though for the provincial government it changes
simplicity though for the provincial government it changes
from a system where they go okay hospital you get x uh hospital you get y
from a system where they go okay hospital you get x uh hospital you get y
hospital you get zed okay well we'll see you guys next year to a system where
hospital you get zed okay well we'll see you g uys next year to a system where
they're now getting billing and they have to deal with what are the billing
they're now getting billing and they have to deal with what are the billing
rates has this been built appropriately what are the comorbidities what are the
rates has this been built appropriately what are the comorbidities what are the
complexities it is far more administratively complex for a
complexities it is far more administratively complex for a
provincial government or provincial health authority to handle on the other
provincial government or provincial health authority to handle on the other
hand we're now taking patients and training them from a cost to the
hand we're now taking patients and training them from a cost to the
hospital to a source of additional resources and that that turn has an
hospital to a source of additional resources and that that turn has an
incredible impact on how the health care system operates you know before i let
incredible impact on how the health care system operates you know before i let
you go i just want to leave it because you did make one reference to certain
you go i just want to leave it because you did make one reference to certain
types of services that cannot be funded on activity based i'm assuming that if i
types of services that cannot be funded on activity based i'm assuming that if i
have a heart attack and keel over and i need to be taken to the hospital that's
have a heart attack and keel over and i need to be taken to the hospital that's
not one thing that would be funded on activity based you still have emergency
not one thing that would be funded on activity based you still have emergency
room functions of hospitals that have to be
room functions of hospitals that have to be
there and available to take emergent needs am i am i right about that
there and available to take emergent needs am i am i right about that
certainly emergent needs some emergent needs could be but other emergent means
certainly emergent needs some emergent needs could be but other emergent means
where it's an unknown condition somebody presents to a hospital in ambulance we
where it's an unknown condition somebody presents to a hospital in ambulance we
have no idea what's going on that's really not a place for activity-based
have no idea what's going on that's really not a place for activity-based
funding that's a place for global budget funding that's unpredictable care that
funding that's a place for global budget funding that's unpredictable care that
is where you need the big complex tertiary care hospital that is focused
is where you need the big complex tertiary care hospital that is focused
on getting the patient care for that is well funded and patient focused funded
on getting the patient care for that is well funded and patient focused funded
in other areas to make sure that that patient is served uh the other area
in other areas to make sure that that patient is served uh the other area
where activity-based funding really might not work well is where you have
where activity-based funding really might not work well is where you have
extremely complex patients or patients whose care has gone very sideways and
extremely complex patients or patients whose care has gone very sideways and
now we have multiple comorbidities multiple simultaneous conditions that's
now we have multiple comorbidities multiple simultaneous conditions that's
a very hard care pathway to define it's not to say that it can't be defined but
a very hard care pathway to define it's not to say that it can't be defined but
if we look at the international experience that's usually where
if we look at the international experience that's usually where
activity-based funding hits its limit activity-based funding is for
activity-based funding hits its limit activity-based funding is for
predictable care but remember the predictable care is is the majority of
predictable care but remember the predictable care i s is the majority of
what the health care system does the majority of patients are seen for
what the health care system does the majority of patients are seen for
predictable services it's a small portion of patients that are seen for
predictable services it's a small portion of patients that are seen for
these very complex things and i think we often don't appreciate
these very complex things and i think we often don't appreciate
that we're underserving both with the construct we have now you're so right
that we're underserving both with the construct we have now you're so right
what's your prospect for change this will sort of be my last conversation my
what's your prospect for change this will sort of be my last conversation my
last question for you because it seems to me that i'm excited hearing
last question for you because it seems to me that i'm excited hearing
about the way in which other healthcare services are delivered in other
about the way in which other healthcare services are delivered in other
countries i'm excited about the innovation and the new technologies and
countries i'm excited about the innovation and the new technologies and
the work environment that's created and you would think that those who are
the work environment that's created and you would think that those who are
working in this existing environment and being stifled by it not seeing their
working in this existing environment and being stifled by it not seeing their
ideas implemented and only being limited to one operating room space a week you
ideas implemented and only being limited to one operating room space a week you
would think they would be the ones who'd be the staunchest advocates of trying
would think they would be the ones who'd be the staunchest advocates of trying
something new and yet those are the forces that want to keep things exactly
something new and yet those are the forces that want to keep things exactly
as they are i i don't understand why somebody wouldn't want to have multiple
as they are ii do n't understand why somebody wouldn't want to have multiple
different employers that they could sell their services to and multiple different
different employers that they could sell their services to and multiple different
environments in which to choose to work i i wha what what explains why it is
environments in which to choose to work ii wha what what explains why it is
we're so stuck from a labors [Music]
we're so stuck from a labors [Music]
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[Music]
[Music]